FAQ Collection
FAQ Collection
Hello, you can check the relevant FAQs for BAIQUAN’s PTO shafts and accessories, gearbox, and other agricultural accessory products here. If you cannot find the questions you want to know, please feel free to contact us through the contact form or live chat.
Products & Service
What products do you offer?
BAIQUAN produces agricultural PTO shafts and gearboxes. We have various series of PTO shafts and gearboxes to meet the adaptation of different usage environments and equipment. We also produce related accessories, including U-joint, Tube, Yoke, Torque Limiter, Cover, PTO Adapter, Universal Coupling and many other accessories, as well as agricultural machinery accessories such as Bearing, Blades, Agricultural Chain, Sprocket.
Are your products certified?
Of course. Our products can provide certifications such as ISO9001, CE, TS. All our product materials and manufacturing processes strictly adhere to regulations, ensuring environmentally friendly and sustainable. We can also accommodate other relevant tests upon your request.
Do you have products available in stock?
Yes, we maintain a large stock (500,000 units) to fulfill your orders promptly. Whether you need bulk items or specific parts, our extensive inventory allows for fast and reliable delivery, ensuring your production stays on track.
Where can I sell my products?
Our products are an ideal choice for various channels, including offline agricultural machinery parts stores, repair shops, online e-commerce platforms, local wholesalers, agricultural machinery manufacturers, agricultural cooperatives, government procurement, agricultural equipment rental companies, and regional distributors, helping you expand your business.
What surface treatments does your company support?
BAIQUAN offers a wide range of surface treatments, including annealing, natural canonization, heat treatment, polishing, nickel plating, chrome plating, zinc plating, yellow passivation, gold passivation, satin finish, and black surface painting, among others.
What materials are available at your company?
We provide a wide range of materials for PTO shafts and gearboxes to meet various needs, including:
- Steel: C45 (K1045), C46 (K1046), C20
- Iron: 1213, 12L14, 1215
- Stainless Steel: SS201, SS303, SS304, SS316, SS416, SS420
- Brass: C36000 (C26800), C37700 (HPb59), C38500 (HPb58), C27200 (CuZn37), C28000 (CuZn40)
- Bronze: C51000, C52100, C54400, etc.
- Aluminum: Al6061, Al6063
- OEM materials: Customized according to your requirements.
Orders & Payment
What is the minimum that I can order?
For PTO shafts, the minimum order quantity (MOQ) is 2 pieces. If custom packaging is required, the MOQ is 100 pieces. For gearbox products, PTO accessories, and other machinery parts, the MOQ is typically 10-20 pieces (depending on the specific accessory; you can find the corresponding MOQ on the product detail page).
Can I get a sample, and is it free?
Yes, we can provide samples for you, whether it’s a standard product or a custom product. However, we will charge for custom products based on the specific requirements.
How do I get wholesale pricing?
You can contact us directly. Providing details about the products you need, such as specifications, material, color, processing method, and packaging, will help us provide you with a wholesale quote more efficiently. Click here to access the form and get in touch with us.
How can I pay?
Our payment method: T/T, WEST UNION, PAYPAL.
What packaging options does your company offer?
We typically use seaworthy wooden crates. You can choose whether to include plastic bags, opt for individual packaging or bulk packaging. We are fully equipped to meet all your custom packaging requirements.
What is your estimated delivery time?
Orders with stock can be shipped within 7 days, while OEM / customized orders typically take around 30-45 days for delivery. Customized sample orders are delivered within 15-25 days. For specific delivery times, you can consult us to confirm the exact delivery date. We understand the importance of timely delivery and will work together to complete your order within your expected timeframe.
Can I choose a specific delivery date?
Yes, if you have specific delivery time requirements, please let us know when placing your order. We provide expedited processing to ensure your order is delivered within the agreed timeframe (excluding shipping time).
Can I adjust my order after ordering?
Typically, changes to your order cannot be made once it is placed. However, it depends on whether the changes you wish to make are related to parts of the order that are still being processed. Please reach out to us as soon as possible for confirmation, and we will be happy to assist you with your request.
After Sales Policy
How can I reach the customer service?
Our online customer service is available anytime on our website to provide you with professional and prompt assistance. Alternatively, you can email us at biz@cnspeedway.com or reach us on WhatsApp at +86-13758194294.
Shipping Policy
Where will you ship from?
Your goods will be shipped from our Hangzhou factory.
What do you use for shipping?
For bulk orders, we typically ship by sea, and you can choose from nearby ports such as Shanghai Port and Ningbo Port. For sample orders, we usually ship via express couriers such as FedEx, DHL, TNT, etc.
Are there countries you cannot ship to?
No, we offer worldwide shipping. However, in rare cases where the shipping company is unable to fulfill the delivery, we apologize for any inconvenience this may cause.
Will my order have a tracking number?
Certainly. Once your order is shipped, we will share the tracking number with you. If you have any questions, feel free to reach out to us anytime.
Can I change the shipping address after confirming the order?
If your order has not been dispatched yet, please get in touch with our customer service right away to request an address update.
However, if your order has already been shipped, the process may be more complex. We will make every effort to help you with the address change, but please note that additional fees from the shipping company may apply.
Privacy Policy
How do you use my personal information?
Before submitting the contact form, you may need to check the box stating, “I consent to this website storing my submitted information to respond to my inquiry.” This is because we need to use your personal information to contact you and provide further services.
We assure you that this information will only be used for order fulfillment and customer service purposes. We will not share your information with third parties without your consent, except when it is necessary to complete your order (e.g., sharing information with shipping companies). You can refer to the “Privacy Policy” page for more details.
Is my personal information stored with you?
We value your trust and choice to work with us. Rest assured, your personal information will be securely protected and treated as part of our confidential records. You can refer to the “Privacy Policy” page for more details.
Get In Touch
Email:
WhatsApp:
Address:
Room 207, Building 3, No.100 Chunchao Road, Economic And Technological Development Zone, Hangzhou, Zhejiang, China